Business Details
41 Years
experience
Your Trusted Financial & Insurance Partner in Teynham
Established in 1985, we are a family-run, client-focused practice dedicated to providing comprehensive insurance, financial, and mortgage services. Our team combines decades of experience with personalized advice, serving clients throughout the UK while maintaining strong ties to our local community. We pride ourselves on understanding client needs through long-term relationships and specialized expertise across commercial, agricultural, and individual sectors.As an independent business, we maintain authorization and regulation by the Financial Conduct Authority, ensuring adherence to the highest professional standards. Our commitment extends beyond clients to supporting local events and organisations, reflecting our deep-rooted community values since our founding in Kent.
Services
Commercial Insurance
Financial Planning
Professional Indemnity
Estate Planning
Investments
Mortgage Services
Agricultural Insurance
Financial Protection
Details
- Year established: 1985
Highlights and features
- Family-run practice with 38 years of independent expertise
- FCA-authorised and regulated for financial services excellence
- Personalised advice from experienced, locally-knowledgeable professionals
- Comprehensive coverage across insurance, pensions, and investment sectors
- Community-focused approach with national client reach
Associations and certifications
- Financial Conduct Authority
Services
Commercial Insurance
We provide tailored commercial insurance solutions protecting businesses against risks including property damage, liability claims, and operational disruptions. Our policies cover diverse sectors from agriculture to professional services, with specialist expertise in high-value assets and complex risk scenarios. Clients benefit from our deep market knowledge and access to niche insurance providers.
Financial Planning
Our comprehensive financial planning services help individuals and businesses achieve long-term financial security. We offer investment strategies, pension planning, and tax-efficient savings solutions tailored to specific life goals. With FCA-regulated advice, we ensure all recommendations align precisely with clients' risk profiles and financial objectives.
Professional Indemnity
We arrange professional indemnity insurance covering legal costs and compensation claims arising from professional negligence allegations. This essential coverage protects consultants, advisors, and service providers against financial losses from errors, omissions, or breach of duty claims in their professional capacity.
Estate Planning
Our estate planning services help clients preserve wealth across generations while minimising inheritance tax liabilities. We provide will-writing assistance, trust establishment, and succession planning tailored to individual family circumstances and business ownership structures.
Agricultural Insurance
Specialist insurance packages protect farms and estates against risks including crop failure, livestock mortality, and machinery breakdown. We offer tailored policies for arable farms, livestock operations, and country estates, incorporating property, liability, and business interruption coverage adapted to agricultural cycles.
People
Terry Hodges
Managing Director
Founder with over 35 years' experience in insurance and financial services. Previously held senior roles in Lloyd's broking before establishing Rickard Lazenby in 1985. Provides strategic leadership across all business operations.
Ben Hodges
Director and Financial Planner
Certified financial planner specialising in investment strategies and retirement planning. Brings modern expertise to complement traditional insurance services, ensuring clients receive contemporary financial solutions aligned with regulatory best practices.
Phil Robinson
Director
Senior insurance specialist with extensive experience in commercial risk management. Oversees policy design and implementation for corporate clients, focusing on construction, professional services, and agricultural sectors.
Lisa Martin
Accounts Manager
Manages all financial operations with 20+ years' experience in financial services accounting. Ensures compliance with FCA reporting requirements while maintaining client account accuracy and transparency.
Alison Barton
Account Handler
Supports commercial clients with policy administration and claims management. Provides dedicated account management for SMEs and agricultural businesses, ensuring responsive service delivery.
Questions
Are you regulated by financial authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA), ensuring compliance with strict financial services standards.
What areas do you cover?
While based in Kent, we provide services nationwide to clients across the UK through our established network and digital capabilities.
How quickly can I get insurance quotes?
We aim to provide comprehensive insurance quotes within 24 hours of receiving complete information about your requirements.
Do you offer online account management?
Yes, we provide secure online portals for policy and investment account management, with dedicated support for technical assistance.
How are complaints resolved?
We have internal procedures for prompt complaint resolution. Unresolved issues can be referred to the Financial Ombudsman Service for independent review.
Can I get combined insurance and financial planning?
Our integrated approach allows clients to coordinate insurance protection with financial planning strategies for comprehensive wealth management solutions.